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Purpose

This paper aims to identify and reduce possible process failures occurred in warehouse.

Design/methodology/approach

This research used risk analysis method FMEA combined with fuzzy-analytical hierarchy process (AHP). Design FMEA will direct the failure mode or failure of components into levels and will use it to analyze the product before it used in manufacturing processes. Design FMEA has a major point on the failure mode that caused inefficiency in the design while fuzzy-AHP used to reduce subjectivity in the weighting process.

Findings

The results show that high inventory is the dominant factor that must be controlled by the company to prevent the risk of failure processes in the warehouse, followed by the number of stocks that do not match with existing records, and misplacement of machines and/or materials.

Originality/value

This research used risk analysis method FMEA combined with fuzzy-AHP to identify and reduce the possible process failures in warehousing.

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