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Keywords: Banking sector
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Journal Articles
Journal of Engineering, Design and Technology (2024) 22 (5): 1591–1615.
Published: 13 February 2023
... and operational); to examine user satisfaction of service quality performance; and to analyse the influence of FM roles on service quality performance using data from Nigeria’s banking sector. Design/methodology/approach Relying on exploratory cross-sectional survey, 350 copies of a structured questionnaire...
