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Keywords: Information systems success
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Journal Articles
Journal of Engineering, Design and Technology (2022) 20 (6): 1738–1764.
Published: 26 June 2021
... of IS. Information systems success model, created by DeLone and McLean (1992) , is one of the popular models. The IS model focuses on the role of SQ and IQ on user satisfaction and system use. The model has been later revised with the inclusion of “service quality” as a factor (DeLone and McLean, 2003...
