...Nyamagere Gladys Sospeter Purpose The design documents are products of a process that aims to provide sufficient details to enable the contractor to efficiently implement the project at a realistic cost. Accordingly, it is expected that these design documents must be of high quality to engender...

...Neil Govender; Samuel Laryea; Ron Watermeyer Purpose Construction projects require a range of documents (e.g. drawings and specifications) prepared by built environment professionals. In recent years, there has been a perception amongst professionals that quality of documentation has declined...

... productivity and quality. However, no such revolution of design quality has emerged. Therefore, more research on how design management affects the quality of construction project is needed. The purpose of this paper is to better understand the connection between design management procedures and quality...

...P. Rajiv; R. Logesh; Sekar Vinodh; D. Rajanayagam Purpose – The purpose of this paper is to report a case study in which financial feasibility integrated quality function deployment (QFD) approach was implemented. Design/methodology/approach – Customer complaints were systematically...