... This paper provides a theory-driven TRIZ usability analysis based on the materials in the literature following the TASKS framework. The impact of TRIZ, as an enabler or a barrier, has been analyzed in accomplishing a design task. Hence, with the overall goal of favoring TRIZ diffusion, especially...

... customer equity. Thus, a problem of balancing the benefit of increasing “attractiveness” with the cost of decreasing “usability” exists. Design/methodology/approach – A novel method based on the Bass model is proposed to predict and alleviate feature fatigue. Product capability, usability and WOM...