Reinventing Logistics:Is Business Process Re‐engineering the Answer?

Business process re‐engineering (BPR) stresses the importance of taking a process‐led approach to management compared with the functional approach used by most companies. The implications of BPR for logistics are vastly improved order fulfilment and reduced overheads. BPR′s essence is to consider the process as a whole rather than a sequence of tasks, which in many instances means using multi‐skilled personnel rather than specialists in particular tasks. Concludes with the observation that BPR seems set to give additional operational responsibilities to logistics management as it develops within organizations.