Applying ISO 9000 principles when auditing

ISO 9000 should help an organization establish a new perspective for auditing; particularly with audit administration. Provides potentially new concepts to consider in administering the audit programme. Principal entities within the audit programme are the: audit programme administrator; audit administrator (or the auditor); and the auditee. Prior to ISO 9000, the administration of the audit process was often single‐threaded, typically applied to a single programme, initiative, application, or interest area. With ISO 9000, the audit process is recognized as organizational in nature, integrated with other key validation methods, to help evaluate and determine the effectiveness of the quality system across the organization. Argues that, in its implementation, ISO 9000 rollout within the organization should introduce new concepts, techniques, tasks, and process improvements that will help the quality of the organization, advance the audit process, and be complementary to the organization’s total quality management practices.