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Volume 11, Issue 1
1 February 1998
This article was originally published in
Logistics Information Management
Logistics Information Management Cover Image for Volume 11, Issue 1
Case Report| February 01 1998

Case study: a supplier’s journey to achieving quality certification Available to Purchase

Jaideep Motwani;
Jaideep Motwani
Department of Management, Seidman School of Business, Grand Valley State University, Grand Rapids, Michigan, USA
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Sandra Keirnan
Sandra Keirnan
Department of Management, Seidman School of Business, Grand Valley State University, Grand Rapids, Michigan, USA
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1758-7948
Print ISSN: 0957-6053
© MCB UP Limited
1998
Logistics Information Management (1998) 11 (1): 53–57.
https://doi.org/10.1108/09576059810202277

This paper explains the course that ABC Automotive, Inc. executed in order to receive certification for QS 9000. It includes an explanation of why the company chose to implement QS 9000 and what effect the decision has had on the workforce. Obstacles to implementation and methods used to overcome them are also identified. Finally, the report describes the benefits the company has achieved and plans to reap on account of certification.

Keywords:
Case studies, Certification, Implementation, Motor industry, Suppliers, Supply chain
© MCB UP Limited
1998
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Related Chapters

ISO 9000 Quality Standards
Quality Management: Tools, Methods, and Standards
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Quality Management: Tools, Methods, and Standards
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