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Many people believe that good documentation systems are vital for quality performance of a company. However, if the system is not optimized or it does not take the specific industry into consideration, inefficiency may result. Therefore, in the process of implementing the ISO 9000 standards, careful matching between the standard requirements with the practical characteristic of the industry is very important. Based on a questionnaire survey of the electronics industry in Hong Kong, this paper describes the research findings in searching to optimize the documentation system for this industry.

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