Web‐based technologies are becoming an important way for small and medium‐sized enterprises (SMEs) to acquire information systems capabilities to support business transformation. This paper investigates the business, technology, and IS drivers for component‐based applications. Web service technology is identified as a key driver for SMEs to gain operational and strategic benefit from net‐sourced information systems. The role of Web services in SMEs is explored through application of Venkatraman's business transformation model. The Web‐service transformation model is applied to a case study of a SME that is adopting Web service technology. The case identifies the potential benefits for SMEs of Web service technology and considers the factors that enable successful Web service adoption.
Article navigation
1 October 2004
Research Article|
October 01 2004
Web service business transformation: collaborative commerce opportunities in SMEs
Richard Vidgen;
Richard Vidgen
Centre for Information Management, School of Management, University of Bath, Claverton Down, Bath, UK
Search for other works by this author on:
Diane Francis;
Diane Francis
Centre for Information Management, School of Management, University of Bath, Claverton Down, Bath, UK
Search for other works by this author on:
Philip Powell;
Philip Powell
Centre for Information Management, School of Management, University of Bath, Claverton Down, Bath, UK
Search for other works by this author on:
Maria Woerndl
Maria Woerndl
Centre for Information Management, School of Management, University of Bath, Claverton Down, Bath, UK
Search for other works by this author on:
Publisher: Emerald Publishing
Online ISSN: 1758-7409
Print ISSN: 1741-0398
© Emerald Group Publishing Limited
2004
Journal of Enterprise Information Management (2004) 17 (5): 372–381.
Citation
Vidgen R, Francis D, Powell P, Woerndl M (2004), "Web service business transformation: collaborative commerce opportunities in SMEs". Journal of Enterprise Information Management, Vol. 17 No. 5 pp. 372–381, doi: https://doi.org/10.1108/17410390410561008
Download citation file:
Sign in
Don't already have an account? Register
ICE Member Sign In
Log inPurchased this content as a guest? Enter your email address to restore access.
Please enter valid email address.
Email address must be 94 characters or fewer.
Pay-Per-View Access
$41.00
Rental
This article is also available for rental through DeepDyve.
Suggested Reading
The key factors in the small profiles of small‐medium enterprise owner‐managers that influence business performance: The UK (Rennes) SME survey 1995‐1997 An international research project UK survey
International Journal of Entrepreneurial Behavior & Research (December,1997)
Critical entrepreneur knowledge dimensions for the SME performance
Industrial Management & Data Systems (October,2008)
Entrepreneurial orientation, absorptive capacity and business performance in SMEs
Measuring Business Excellence (December,2019)
An expert diagnosis system for the benchmarking of SMEs' performance
Benchmarking: An International Journal (January,2006)
Perceptions of generic strategies of small and medium sized engineering and electronics manufacturers in the UK: The applicability of the Miles and Snow typology
Journal of Manufacturing Technology Management (July,2006)
Related Chapters
Transformative Influence of Disruptive Innovations on Markets and Business Performance
Review of Technologies and Disruptive Business Strategies
Influence of Digital Marketing Adoption to Leverage Digital Footfall and Enhanced Sales
Resilient Businesses for Sustainability: Advances in Human Resource Management and Marketing, Part B
Gender Equity and Business Performance
Gender Equity and Economic Development: Reflections from Latin America and the Caribbean
Recommended for you
These recommendations are informed by your reading behaviors and indicated interests.
