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Keywords: Actor network theory
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Journal Articles
Journal of Enterprise Information Management (2016) 29 (5): 677–705.
Published: 12 September 2016
... system was introduced to improve the EASD grading process. Data are analysed using both actor-network theory (ANT) as a theoretical lens and social network analysis (SNA) for empirical purposes to visualise the impact of IT-enabled innovation on a service environment. Findings The research described...
