... to understand how this transformation process enhances operational agility and flexibility, particularly within last-mile delivery contexts. Design/methodology/approach The research adopts an Action Research methodology, applied in collaboration with a logistics service provider. The study follows...

...Abdullah Al Mamun; Mohammad Nurul Hassan Reza; Qing Yang; Norzalita Abd Aziz Purpose Implementing big data analytics (BDA) for supply chain ambidexterity (agility and adaptability) and green supply chain (GRSC) presents various organizational challenges. These include leveraging BDA capabilities...

... corrective control actions. The effects of the system on supply chain agility are explored. Design/methodology/approach For the development of the architecture of the system, a sequential approach is adopted. First three fundamental dimensions of supply chain agility are identified – responsiveness...