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Keywords: Airline web services
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Journal Articles
Journal of Enterprise Information Management (2013) 26 (6): 624–641.
Published: 14 October 2013
... those within the travel and tourism industry. In the following section, studies that focus on travel and tourism online user behaviours are analysed. © Emerald Group Publishing Limited 2013 Electronic commerce Airline web services E-satisfaction E-ticketing Online consumer behaviour...
