... a systematic literature review of 30 papers coupled with brainstorming with 11 professional experts on the neglected topic of digital literacy and its assessment. Findings This paper draws upon affordance theory, and develops a novel framework for conceptualization of digital literacy of employees...

...A.J. Walker; C. Gee For most software companies, the pressure for process improvement arises from the direction of a recently released standard in the domain of process assessment and determination of capability (ISO 15504). In the case of ISO 9001 a valuable framework for evaluation of the degree...

.... Some hardware suppliers and business consultants fail their customers by recommending solutions which have unnecessarily high levels of automation where simpler answers may be more appropriate. © MCB UP Limited 1994 Assessment Logistics Materials management Warehousing Warehouses...