...Chitra Sharma; Sangeeta Shah Bharadwaj; Narain Gupta; Hemant Jain Purpose The study aimed to examine the robotic process automation (RPA) contextual (center of excellence and scalability) and the multidisciplinary (TOE) determinants of RPA adoption in service industries in the emerging economy...

...Ray Perry Automating warehouse operations can be a very alluring proposition. However, it is vital that a decision to progress with such substantial investment is taken only after the deliverable benefits are thoroughly understood. This is especially important when the business environment...