... of trust in AI that considers further socioeconomic factors. Drawing on the valence framework proposed by Peter and Tarpey (1975) , we study trust as a moderator of perceived benefits and risks concerning AI in the early stages of technology development, long before its implementations are specified...

... benefits, opportunities, costs, risks as well as challenges of the technology in the context of banking and finance services. Design/methodology/approach Careful examination of the extant literature, including utilising relevant academic-based research databases has been carried out. It covered...