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Keywords: Benefits realization
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Journal Articles
Ensuring benefits realisation from ERP II: the CSF phasing model
Available to Purchase
Journal of Enterprise Information Management (2013) 26 (3): 218–234.
Published: 12 April 2013
... information systems research (Clegg et al., 1997 ; Koh et al., 2011). © Emerald Group Publishing Limited 2013 ERP II implementation Implementation lifecycle Critical success factors Critical pathway Benefits realization Customer relationship management Extended...
Journal Articles
Shared services: lessons from private sector for public sector domain
Available to Purchase
Journal of Enterprise Information Management (2012) 25 (5): 431–440.
Published: 21 September 2012
.... Muhammad Mustafa Kamal can be contacted at: muhammad.kamal@brunel.ac.uk © Emerald Group Publishing Limited 2012 Public administration Public services Shared services Private sector organizations Public sector Benefits realization On a separate viewpoint on developing business models...
