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Keywords: Benefits realization
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Journal Articles
Journal of Enterprise Information Management (2013) 26 (3): 218–234.
Published: 12 April 2013
... information systems research (Clegg et al., 1997 ; Koh et al., 2011). © Emerald Group Publishing Limited 2013 ERP II implementation Implementation lifecycle Critical success factors Critical pathway Benefits realization Customer relationship management Extended...
Journal Articles
Journal of Enterprise Information Management (2012) 25 (5): 431–440.
Published: 21 September 2012
.... Muhammad Mustafa Kamal can be contacted at: muhammad.kamal@brunel.ac.uk © Emerald Group Publishing Limited 2012 Public administration Public services Shared services Private sector organizations Public sector Benefits realization On a separate viewpoint on developing business models...
