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Keywords: Business process performance
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Journal Articles
Journal of Enterprise Information Management (2023) 36 (1): 172–196.
Published: 25 July 2022
...” (Melville et al., 2004), in line with the “strategy-making” perspective (Wolf and Floyd, 2017), which argues that ISS-enabled strategy-making (ISS-SM) link to decision-making performance (DMP) to improve business process performance (BPP) and gain ORIN, and motived the following research question...
