..., or insufficiently justified. Digital transaction taxes Enterprise payment systems Consumer behaviour Perceived behavioural control Institutional trust The growth of digital technologies has transformed financial transactions through the increasing adoption of mobile money services and electronic...

..., monthly indices were obtained. Phase III (econometric modelling) examines how these ELM processing routes influence perceived product quality while controlling endogeneity. Online reviews Smartwatches Aspect-based sentiment analysis Consumer behaviour IV-2SLS Building on this consumer...

... in favour of repair instead of replacement of broken devices. Originality/value This is the first research to quantify the influence of consumer behaviour in the context of repair of devices on the ownership costs of these devices. Jan Brusselaers is the corresponding author and can be contacted...

.... Consumer behaviour Fuzzy AHP Fuzzy Delphi Changing pattern Digital market Hierarchy model The changes are accelerating than never before and internet is becoming the core need of businesses in this era of e-generation (Abbasi et al., 2011 ; Fullam, 2017 ; Tan et al., 2010...

... it comes to understanding consumer behaviour, the Theory of Planned Behaviour (TPB) (Ajzen, 1991) has been widely applied in various contexts and has provided predictive power of attitudes, norms, perceived control and intentions on the behaviour. According to the TPB, attitudes represent positive...

... Consumer behaviour Response time Organizational behaviour Online operations the complaint behaviour and management literature has undergone a recent e‐commerce‐induced rejuvenation (Strauss and Hill, 2001 ; Hansen et al., 2010). Researchers have found asynchronous communication media...

... Consumer behaviour Customer relations Access to the Internet gives consumers new power because of the relative ease of information gathering and brand switching (Shapiro and Varian, 1999). As a result, Web‐based product and service providers recognize that a customer focus is critical...

... than the competitors. The marketing manager should be interested in revealing the complexities of an individual buyer, the dynamics of consumer behavior and should also try to understand consumers’ individual differences so that he/she can segment the total market in terms of those differences...

... is a rapidly emerging paradigm and marketers need to focus their research efforts to fully understand consumer behavior in this paradigm. A potential area for further research is how the use of these decision aids such as software smart agents and database query engines impacts the decision strategies which...