... applies structural equation modeling and moderated regression analysis to examine the relationships between SFSMS, Critical Success Factors (CSFs), and sustainable performance outcomes. Findings The findings demonstrate that SFSMS components such as Smart Quality Standards and digitally integrated...

... strategy Critical success factors The CSFT is a management framework identifying the key factors necessary for an organisation or project (Rockart, 1979). In the 1960 and 1970s, the CSFT was developed, and since then, it has been extensively used in various management fields, including strategic...

...Muhammad Nadeem Zia; Aqueel Shah; Shaheryar Atta Khan; Antash Najib Purpose This research has been carried out to study the impact of critical success factors (CSFs) on successful project management of projects in the manufacturing sector. These success factors will pave the way for the successful...

...Amir Karbassi Yazdi; Peter Fernandes Wanke; Thomas Hanne; Eleonora Bottani Purpose This paper aims to assess and prioritize manufacturing companies in the healthcare industry based on critical success factors (CSFs) of their reverse logistics (RL). The research involves seven medical device...

... management teams, and good communications are the top three most important critical successful factors during implementation. The authors also identify critical gaps in current research. Existing research focusses predominantly on the implementation phase, but research on pre- and post-implementation...

... of this paper is to develop and test a contingency fit model comparing the differences between critical success factors (CSFs) for outsourced software development projects in the current context of traditional plan-based and agile methodologies. Design/methodology/approach A theoretical model and 54...

...Raafat George Saade; Harshjot Nijher Purpose – The purpose of this paper is to consolidate the critical success factors (CSFs) as published in enterprise resource planning (ERP) implementation case studies. The authors perform the analysis and propose the final CSFs based on the reported ERP...

... are not logically matched with project objectives, characteristics and environment, this may provide the key reason for why many software projects are reported to fail to deliver on time, budget or do not give value to the client. The purpose of this paper is to identify and categorize critical success factors...

... vulnerable to risks and mistakes as the software contracts are habitually written using legal terminologies and mainly to the advantage of the vendor. To avoid costly ES contracting mistakes, the purpose of this paper is to empirically identify the critical success factors (CSFs) of contracting...

...Changiz Valmohammadi; Mohsen Ahmadi Purpose – The purpose of this paper is to present a holistic approach regarding evaluation of knowledge management (KM) practices on organizational performance. The effects of seven critical success factors (CSFs), namely leadership role, organizational culture...

... to the increasing number of effective factors and key elements labelled as critical success factors (CSFs). The purpose of this paper is to analyse the relations between CSFs of TQM and to provide decision makers has a clear picture of relations by determining the most affecting – both the number of CSFs which...

... relationship was found between TMC, UI, BPR, PM and ERP TWC with success of ERP implementation at Fortis hospital. Originality/value – The value of this paper is that it presents any hospital wishing to implement ERP with a set of critical success factors. Understanding the critical success factors would...

...). The aim is to help the decision maker to better map ITIL processes with business performance, to make a better decision on what processes to implement, and how to implement them. Design/methodology/approach – The paper uses a literature review detailing critical success factors of ITIL...

... the purpose of this paper is to identify critical success factors (CSFs) influencing SOA implementation in healthcare. Design/methodology/approach The authors critically review the literature and identify individual factors that may form CSFs for SOA implementation in healthcare. In doing so...

... A case‐study investigation was based on a five‐month placement within the project team of an organisation implementing ERP II. A critical success factors (CSF) phasing model was developed in order to categorise invested resources. Participant observations formed the first stage of the research and two...

...Goparaju Purna Sudhakar Purpose Existing models of critical success factors of software projects have less concentration on communication, team, project management and product related factors. Hence, the purpose of this paper is to develop a conceptual model of critical success factors (CSFs...

...Jayachandra Bairi; B. Murali Manohar Purpose The purpose of this paper is to identify the critical success factors in gaining user customer satisfaction in IT outsourced services and find how it helps in the competitive advantage and customer retention for the service provider. Improving...

... to, so as to ensure a positive outcome of the implementation process. Manufacturing resource planning Small to medium‐sized enterprises Critical success factors Factor analysis The global financial crisis provided an opportunity to many small and medium scale Indian enterprises to expand...

... did not specify the criteria adopted in defining an organisation's size (e.g. Shiau et al., 2009). Manufacturing resource planning Operations and production management Critical success factors Sri Lanka An enterprise resource planning (ERP) system is an integrated enterprise...

...Claude Doom; Koen Milis; Stephan Poelmans; Eric Bloemen Purpose The purpose of this paper is to examine the critical success factors of ERP implementations in Belgian SMEs and to identify those success factors that are specific to a SME environment. Design/methodology/approach The authors...