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Keywords: Customer experience knowledge
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Journal Articles
Journal of Enterprise Information Management (2026) 39 (2): 485–505.
Published: 12 August 2025
... Licensed re-use rights only Metaverse Customer experience knowledge Embodied social presence theory (ESPT) Embodiment Agency Princess Nourah bint Abdulrahman University PNURSP2025R543 Funding: Princess Nourah bint Abdulrahman University Researchers Supporting Project...
