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Keywords: Customer integration
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Journal Articles
Promoting food industry supply chain agility and performance through the development of big data analytics: based on PLS-SEM and fsQCA approaches
Available to Purchase
Journal of Enterprise Information Management (2025) 38 (5): 1465–1491.
Published: 01 April 2025
... the implementation of high-level supply chain agility and performance through customer integration, internal integration and collaborative knowledge creation. Design/methodology/approach We collected a sample of the Chinese food industry and conducted an empirical study using partial least squares structural...
Journal Articles
Enhancing supply chain resilience in SMEs: a deep Learning-based approach to managing Covid-19 disruption risks
Available to Purchase
Journal of Enterprise Information Management (2023) 36 (6): 1508–1532.
Published: 24 August 2023
...Kai-Xiang Sun; Keng-Boon Ooi; Garry Wei-Han Tan; Voon-Hsien Lee Purpose This research examines the relationships between the components of supply chain integration (SCI) (i.e. internal integration (INI), customer integration (CI) and supplier integration (SI)), supply chain risk management (SCRM...
