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Keywords: Customer requirements
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Journal Articles
Journal of Enterprise Information Management (2023) 36 (1): 275–302.
Published: 10 August 2022
.... However, this process requires considerable time, during which VOC may change, which may negatively impact the output of QFD. This paper addresses this challenge by providing an improved approach. Customer requirements Online product reviews QFD Voice of the customer More recently...
Journal Articles
Logistics Information Management (2000) 13 (6): 337–346.
Published: 01 December 2000
... is provided via a four stage case study. A route map for engineering supply chains to match customer requirements is developed in order to avoid costly and ineffective mismatches of supply chain strategy to product characteristics. © MCB UP Limited 2000 Supply chain Customer requirements Supply...
