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Keywords: Customer services quality
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Journal Articles
Perceptual non‐intrusive speech quality assessment using a self‐organizing map
Available to Purchase
Journal of Enterprise Information Management (2006) 19 (2): 148–164.
Published: 01 March 2006
... services quality Communication technologies In the highly competitive telecommunications market, the perceived quality of communicated speech has become one of the most important dimensions of the quality of service (QoS) for voice communication systems. Continuous assessment of speech quality...
