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Keywords: Data breach
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Journal Articles
Journal of Enterprise Information Management (2024) 37 (1): 148–169.
Published: 13 December 2023
...Yuanyuan Guo; Chaoyou Wang; Xiaoting Chen Purpose This study aims to examine the relative effectiveness of functional and financial remedies in influencing customers' negative coping responses in the event of a data breach. It also uncovers the different mediating roles played by customers...
