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Keywords: Design factors
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Journal Articles
Journal of Enterprise Information Management (2015) 28 (5): 698–717.
Published: 14 September 2015
... – This paper follows a qualitative approach. Aiming to identify critical design factors for mobile BMs, this research, as a part of larger research, examines three real-life cases related to mobile data service BM design and engineering. These cases are Orange Business Services (OBS); Apple’s iPhone services...
