... transformation Digitalization Digitization E-government T-government Transformational government Public sector digital transformation Organizations have become more like each other as they have been following the same industry-wide standards (Hinings et al., 2018). This has created...

...-preserving blockchain-based e-government systems. Zheng et al. (2018) have suggested improving privacy and anonymity in blockchain systems, such as by using a mixing service that “provides anonymity by transferring funds from multiple input addresses to multiple outputs” and a proof of zero...

...Saikat Ghosh Roy; Parijat Upadhyay Purpose The purpose of this paper is to critically examine and evaluate the “E-Readiness” of the citizens of India which is imperative to make such large scale e-government initiatives a success. The researchers tried to compare India with some developed...

...Rakhi Tripathi; M.P. Gupta Purpose – The purpose of this paper is to assess whether the e-government stage models that have been developed in last one decade give a true indication of e-government growth in a developing country like India. Design/methodology/approach – This exploratory...

...‐governmental services. According to Tat‐Kei Ho (2002) government managers have shifted from emphasizing producer concerns such as cost‐efficiency to focusing on user satisfaction and control and flexibility in service provision under the e‐government paradigm. “User”, “customer” or “citizen” satisfaction has...

...Debjani Bhattacharya; Umesh Gulla; M.P. Gupta Purpose E‐government implementation evolves through different stages of maturity, enforcing changes in strategies at each level. The transitions of service maturity phases pose continuous challenges to service providers in assessing the e‐service...

.... It must be noted that the questionnaire went through a pretesting process before it was administered. The pretesting was carried out with a panel comprising of four high‐ranking government officials involved with e‐government initiatives in India and an eminent academician. The questionnaire was refined...