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Keywords: Employee cynicism
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Journal Articles
Journal of Enterprise Information Management (2017) 30 (2): 335–351.
Published: 06 March 2017
... is to profile how knowledge management (KM) strategies, personalization and codification, are helpful in successful change implementation by reducing employee cynicism and increasing the level of readiness for change. Design/methodology/approach Data were collected from 196 executives of National Bank...
