...Jie Xiong; Daoyin Sun Purpose In order to explore the role of enterprise social network (ESN), this study examines how the different dimensions of ESN use – within teams and across teams – facilitate knowledge acquisition in organizations and how knowledge acquisition, in turn, impacts...

... their employees. ESM Compatibility PLS-SEM Enterprise social network Our study makes several contributions to the ESM literature. First, it highlights the significance of individual motivation in the value creation of ESM. Second, it emphasizes two types of compatibility (cognitive compatibility...

...Christian Meske; Iris Junglas; Stefan Stieglitz Purpose Enterprise social networks (ESNs) in organizations have become an increasingly important technology to support the exchange of information and knowledge. Many ESN projects fail due to insufficient engagement in the long run, leading...