... draws on the “IT value” framework to develop a research model linking BI use to financial and non-financial performance outcomes through its impacts on the formal and informal management control systems of the organisation. Design/methodology/approach The method was quantitative in nature. Survey...

... environment, combined with an analytical culture, is a crucial enabler of swift organizational adaptation; however, it does not necessarily lead to improved financial performance. By this, we aim to contribute to the literature in three ways. First, we theoretically derive and empirically evidence those...

... to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode Green IT/IS Environmental performance Financial performance Country IT/IS level Firm’s size Meta-analysis As global...

.... In addition, the relationship between supplier concentration and firm financial performance is strengthened by the firm’s marketing capability, and the relationship between customer concentration and firm financial performance is weakened by the firm’s operational capability. Originality/value Drawing...

... and customer system and process integration. Supplier system and process integration enhance operational performance. Meanwhile, IT indirectly affects financial performance through operational performance. Customer system integration has positive effects on operational and financial performance...