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Keywords: Higher education institutions
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Journal Articles
Journal of Enterprise Information Management (2022) 35 (6): 1639–1657.
Published: 10 March 2022
...Basel Khashab; Stephen Gulliver; Rami Ayoubi; Carolyn Strong Purpose Most Higher Education Institutions (HEIs) have silos of distributed processes, which adds to the confusion and conflict concerning the Customer Relationship Management (CRM), desires, expectation and needs (DEN). Where possible...
Includes: Supplementary data
Journal Articles
Journal of Enterprise Information Management (2017) 30 (5): 748–778.
Published: 11 September 2017
... Higher education institutions Best practices Architectural technology Digital difference Mobile technology-enhanced learning Mobility factors technology – mobile device types, applications and “portability”; outlook – immediacy, satisfactory benefits, mobile preferences, attitudes...
