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Keywords: Implementation road map
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Journal Articles
Journal of Enterprise Information Management (2013) 26 (5): 553–576.
Published: 14 October 2013
... is evidently absent from the current literature. The research findings lead us to a proposal of a roadmap for ITIL implementing. United Arab Emirates Critical success factors Implementation road map Information Technology Infrastructure Library ITIL ITIL adoption UTAUT Based on the relationship...
