...Shu-Mei Tseng Purpose In light of the important roles of organizational culture and leadership style in IT-adoption intention and knowledge-sharing intention, the purpose of this paper is to investigate the relationships among IT involvement, IT-adoption intention, and knowledge-sharing intention...

... how this change differs with varying levels of user involvement in the implementation process and users’ positions in the company. Design/methodology/approach – The authors survey the employees of a major aircraft manufacturing company in the Midwest and analyze the data using repeated measures...

..., the involvement of manufacturing staff in service factory roles and the steps to increase integration across the value chain on manufacturing performance. © MCB UP Limited 1993 Customer service Integration Involvement Manufacturing Operating performance Supply‐chain management Surveys...