... knowledge management in SMEs. Findings The outcome of the empirical study describes methods of knowledge management supporting the four key knowledge processes in SMEs, i.e. knowledge identification, knowledge acquisition, knowledge distribution and knowledge preservation. The results are explained...

... Knowledge management systems Knowledge processes Small to medium‐sized enterprises Manufacturing resource planning Thailand In today's economy, knowledge is one of the most important resources in creating a competitive advantage for the organisation (Hitt, 1998 ; Hitt et al., 1999...