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Keywords: Knowledge sharing
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Journal Articles
Journal Articles
Journal of Enterprise Information Management (2025) 38 (5): 1647–1666.
Published: 13 May 2025
... on employees’ behaviors and organizations’ outcomes. In this research, we examine the impact of employee experience with GenAI on knowledge sharing, organizational resilience and agility and the role of emotional intelligence as a mediator. Design/methodology/approach The data gathered from 272 employees...
Journal Articles
Journal of Enterprise Information Management (2020) 33 (6): 1537–1556.
Published: 20 April 2020
... that integrates existing knowledge antecedents to address these gaps. Based on organizational learning theory and the dynamic capability view, the proposed model consolidates a firm's absorptive capacity (AC), learning ability in terms of exploration and exploitation and knowledge sharing (KS), and it examines...
Journal Articles
Journal of Enterprise Information Management (2019) 32 (2): 233–250.
Published: 16 April 2019
...Yuan Sun; Xinjie Zhou; Anand Jeyaraj; Rong-An Shang; Feng Hu Purpose Enterprise social media platforms (ESMPs) are web 2.0-based computer media tools that facilitate knowledge sharing by employees. The purpose of this paper is to outline the potential of ESMPs in both enabling and hindering...
Journal Articles
Journal of Enterprise Information Management (2018) 31 (2): 226–246.
Published: 05 March 2018
...Osama Al-Kurdi; Ramzi El-Haddadeh; Tillal Eldabi Purpose The purpose of this paper is to help in providing a better understanding on knowledge sharing amongst academics in higher education institutions (HEIs). The aim of this study is realized by profiling existing literature to understand...
Journal Articles
Journal of Enterprise Information Management (2018) 31 (1): 38–63.
Published: 12 February 2018
... of information exchange, partner interaction, knowledge sharing and flexibility as mediated through partner satisfaction effectuates firm performance. The goal of this research is to answer the supply chain managers’ need to better understand where to invest their time and effort to get improved firm performance...
Journal Articles
Journal Articles
Journal of Enterprise Information Management (2011) 24 (6): 475–493.
Published: 18 October 2011
... Limited 2011 IT services Outsourcing Critical success factors Knowledge workers Customer satisfaction Competitive advantage Retention SLA Service management Knowledge sharing Given the exploratory nature of the research question, a qualitative approach has been adapted and used...
Journal Articles
Journal of Enterprise Information Management (2008) 21 (6): 571–584.
Published: 17 October 2008
... and, consequently, these entrepreneurial SMEs flourish. Enterprise culture is not about establishing new enterprises; rather, it involves providing a knowledge sharing environment that facilitates the formation of coalitions of SMEs so that they can exploit emerging business opportunities for their value creating...
Journal Articles
Journal of Enterprise Information Management (2007) 20 (1): 51–69.
Published: 02 January 2007
...L.J. Yao; T.H.Y. Kam; S.H. Chan Purpose The paper seeks to investigate how culture, attitudes and barriers affect knowledge sharing in a Hong Kong government department. Design/methodology/approach Interviews and survey instruments were used to collect data for qualitative analysis...
Journal Articles
Journal of Enterprise Information Management (2006) 19 (6): 568–590.
Published: 01 November 2006
... effects on implementation, which are areas neglected in previous CRM studies. Knowledge management Knowledge sharing Customer relations Psychological contracts United Kingdom Customer relationship management (CRM) is emerging as a key element in system integration. It has attracted a lot...
Journal Articles
Journal of Enterprise Information Management (2005) 18 (5): 548–567.
Published: 01 October 2005
... by inter‐organizational knowledge sharing. This paper presents an exploratory investigation of the diverging and converging expectations of various stakeholders at the initiation of e‐government projects with regard to the benefits of and barriers to interorganizational knowledge sharing. Design...

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