...Maged Ali; Zahran Al‐Salti; Ray Hackney Purpose The purpose of this study is to investigate the key factors that facilitate or inhibit knowledge transfer success from vendors to clients in information systems (IS) outsourcing. Design/methodology/approach The collection of data rested on semi...

...). Communication technologies Knowledge transfer Delphi method Arabian Peninsula © Emerald Group Publishing Limited 2009 Khalid Al‐Mabrouk can be contacted at: khalid@usq.edu.au The Delphi method was originally developed during the 1950s by workers at the RAND Corporation while involved...