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Keywords: Latent semantic analysis
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Journal Articles
Sustainable mobile banking application: a text mining approach to explore critical success factors
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Journal of Enterprise Information Management (2022) 35 (2): 414–428.
Published: 04 May 2021
... collected and analyzed to meet the study objective. Latent Semantic Analysis (LSA) was done to identify the critical success factors of a sustainable mobile banking application. Findings The results indicated that privacy and security, navigation, customer support, convenience and efficiency are the key...
