...Goutam Kumar Kundu; Jayachandra Bairi Purpose – The purpose of this paper is to present research that was conducted with an objective to conceptualize and develop an instrument for the measurement of the perception of IT support service practitioners about the applicability of lean concepts...

...Yasser Saleh; Mustafa Alshawi Purpose Aims to present an alternative holistic measurement model, the general practitioner IS (GPIS) measurement model, which assists managers in determining the organisation's state of readiness prior to IS investment. Design/methodology/approach The model...

...J. Andrew Pope; Sameer Prasad An instrument has been developed to empirically measure the factors (constructs) influencing inventory systems and their effectiveness in international environments. The relevant literature was examined and eight constructs were identified to be included in the scale...