... of efficiently managing returns (Huan et al., 2019). BORS Fast-fashion Fuzzy VIKOR MCDM Omnichannel Operations management SWOT-AHP Consumer Retail e-commerce Decision-making Product returns Omnichannel retailing has triggered the interest of researchers. Recent literature...

... and manufacturing executing system (MES) are the two basic operations management components, especially the production planning and scheduling system, which is the core of the system. In most companies, the production plan is integrated with other modules in ERP system, but some companies have an independent...

...Simon Snowden; John Spafford; Roula Michaelides; John Hopkins Purpose To provide a case study in the implementation of mobile technologies in an operations management environment, and viewed through a model for technology acceptance. Design/methodology/approach This is an assessment...

... Limited 1997 Management styles Operations management Service industries Service operations TQM TQM is one of the dominant themes of received management wisdom and yet there has been a surprising lack of agreement as to what exactly constitutes TQM. A review of the manufacturing...

.... © MCB UP Limited 1997 Health care Information systems Operations management Process planning According to J. Griffith (1987), by the middle of the twenty‐first century patient care in hospitals will be highly computerized. The doctor will guide an electronic system which...

... of these changes on the future role of the operations manager. Customer service Operations management Supply‐chain management © MCB UP Limited 1992 10 LOGISTICS INFORMATION MANAGEMENT 5,2 O ver the last 30 years there has been a major change in the emphasis placed on different objectives...