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Keywords: Process design
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Journal Articles
Journal of Enterprise Information Management (2011) 24 (5): 440–454.
Published: 27 September 2011
... commerce Process design Task analysis Process planning Online grocery shopping has not been accepted as fully as other types of online purchasing such as books, DVDs and CDs. Despite all the potential benefits to a consumer, 50 per cent of users never finish their first grocery shop and only 15...
