... government (e‐government) research studies published in the last decade (2000‐2012). Design/methodology/approach A profiling approach is employed to analyse 114 (out of 3,934 from 2000 to 2012) e‐government publications (with specific focus on user satisfaction) including examining variables...

... of the 381 JEIM publications includes examining variables such as the most active authors, geographic diversity, authors' backgrounds, co‐author analysis, research methods and keyword analysis. Findings All the findings are in relation to the period of analysis (1999‐2008). Research categorised...