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Keywords: Quality circles
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Journal Articles
Are ISO 9000 and TQM routes for logistics excellence?
Available to Purchase
Logistics Information Management (1997) 10 (6): 275–283.
Published: 01 December 1997
... customers, within a management environment that seeks continuous improvement of all systems and processes. © MCB UP Limited 1997 BPR ISO 9000 Japanese management styles Quality circles Total productive maintenance TQM As the century closes, the creation of the global market...
