...Muhammad Hamza Naseem; Jiequn Guo; Shu Hui; Mario Henrique Callefi; Xiang Ziquan; Moacir Godinho Filho Purpose This study aims to develop a structured decision-support framework to prioritize Industry 4.0 technologies (I4.0Ts) for reverse logistics operations in perishable-goods supply chains...

... returns in e-business Customer purchase behavior Reverse logistics E-commerce is identified as Internet-based electronic commerce that enables customers, retailers and distributors to visit an online store for the sale and purchase of products, services and financial transactions (Goel et...

...Lijuan Chen; Ditao Duan; Arunodaya Raj Mishra; Melfi Alrasheedi Purpose This study caries a survey approach using the expert's interview and literature to select the important criteria to select and evaluate the third-party reverse logistics providers (3PRLPs) in manufacturing companies. In total...

...Amir Karbassi Yazdi; Peter Fernandes Wanke; Thomas Hanne; Eleonora Bottani Purpose This paper aims to assess and prioritize manufacturing companies in the healthcare industry based on critical success factors (CSFs) of their reverse logistics (RL). The research involves seven medical device...

... imperfections still exist in the industry due to information and knowledge deficits, organisational inefficiency and IP-related concerns. The considerable levels of third-party competition to the original equipment manufacturers raise questions about the existence and efficacy of reverse logistics processes...

... process in reverse logistic network. Design/methodology/approach – The most important factors which have impact on return of products are defined. Then the factors which have collinearity with others are eliminated by using dimension redundancy analysis. By training data of selected factors...