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Keywords: Service capability sourcing model
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Journal Articles
Journal of Enterprise Information Management (2015) 28 (2): 275–303.
Published: 02 March 2015
... the applicability of individual organisations evolving through maturity stages. The authors identify a significant gap in the emergence of open innovation and CMM and present a service capability sourcing model (SCSM) to bridge these two research areas. Practical implications – Unpacking the nature of service...
