... and bonding social capital) and task characteristics (i.e. task equivocality and interdependence). Therefore, it might be appropriate to consider organizational and individual factors as control variables. Since ESM is a communication tool, the size of company or the network could impact system usage...

...Saira Kharuddin; Soon-Yau Foong; Rosmila Senik Purpose – The purpose of this paper is to examine how decision rationality affects ERP adoption extensiveness and subsequently, organization performance. The mediating roles of system usage and user satisfaction on the relationship between adoption...