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1-19 of 19
Keywords: Trust
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Journal Articles
Journal of Enterprise Information Management 1–17.
Published: 15 September 2026
...Alex Zarifis; Xusen Cheng Purpose This research validates that professionals across six artificial intelligence (AI)-focused Fintech business models endorse the inclusion of trust-building and addressing privacy concerns at the business model level. Trust-building and reducing privacy concerns...
Journal Articles
Journal of Enterprise Information Management 1–29.
Published: 10 September 2026
...Md Irfanuzzaman Khan; Robin Ladwig Purpose This study examines how features of AI-supported performance evaluation relate to managers' judgements of fairness, accountability and transparency (FAT), and how these judgements relate to trust. Design/methodology/approach Survey data were collected...
Journal Articles
Journal of Enterprise Information Management (2026) 39 (1): 329–354.
Published: 06 August 2025
... consumers' trust, the negative impact of influencers' biased approach, manipulative actions, lack of transparency and consistency and many more on consumers' behaviour and reluctance to follow influencers. Originality/value The study contributes to the existing SCT or influencer marketing literature...
Journal Articles
Journal of Enterprise Information Management (2025) 38 (2): 401–423.
Published: 28 March 2023
... through artificial intelligence via mediating variables, such as perceived animacy and perceived intelligence. Moreover, trust in artificial intelligence moderates the relationship between perceived anthropomorphism and perceived animacy. Originality/value The study investigates and concludes...
Journal Articles
Journal of Enterprise Information Management (2022) 35 (2): 530–549.
Published: 30 April 2021
... adoption rates identified is trust-building. Particular requirements for trust and their relevance for AI adoption are currently insufficiently addressed. Design/methodology/approach To close this gap, the authors follow a qualitative approach, drawing on the extended valence framework by assessing...
Journal Articles
Journal of Enterprise Information Management (2021) 34 (4): 1144–1168.
Published: 24 August 2020
... of mobile banking services. Design/methodology/approach The study analyses consumer mobile banking use by integrating factors such as with trust, security and privacy and it examines the effects of these factors among two demographic factors including age and gender. 897 Lebanese and British mobile...
Journal Articles
Journal of Enterprise Information Management (2020) 33 (5): 905–921.
Published: 20 July 2020
...Elham Majd; Mark Hobson Purpose The purpose of this paper is to enhance trust in e-commerce multi-agent systems by presenting a model, called RUU, to select the most trustworthy provider agent based on learning from previous interactions and computing reliability, unreliability and uncertainty...
Journal Articles
Journal of Enterprise Information Management (2020) 33 (6): 1443–1466.
Published: 26 June 2020
...Jamal Al Qundus; Adrian Paschke; Shivam Gupta; Ahmad M. Alzouby; Malik Yousef Purpose The purpose of this paper is to explore to which extent the quality of social media short text without extensions can be investigated and what are the predictors, if any, of such short text that lead to trust its...
Journal Articles
Journal of Enterprise Information Management (2020) 33 (1): 120–138.
Published: 13 November 2019
... to be the most influential informal communication mechanism between businesses and potential and actual consumers. The purpose of this paper is to extend knowledge about WOM in this new context by proposing a conceptual framework that enables a better understanding of how trust and reciprocity influence eWOM...
Journal Articles
Journal of Enterprise Information Management (2016) 29 (6): 903–918.
Published: 10 October 2016
... information disclosure, trust, reducing search cost, and online group-buying intention, as well as proposing concrete suggestions for enhancing online group-buying intention. Design/methodology/approach In order to explore the relationships among information disclosure, trust, reducing search cost...
Journal Articles
Journal of Enterprise Information Management (2013) 26 (6): 661–678.
Published: 14 October 2013
... applicability of this construct. The relationship among privacy concerns, trusting beliefs, and risk beliefs continues to be unclear. Empirical evidence about the impact of privacy concerns on behavior is mixed. Design/methodology/approach – A paper-based questionnaire was distributed and collected from...
Journal Articles
Journal of Enterprise Information Management (2012) 25 (4): 392–412.
Published: 20 July 2012
...F. Ian Stuart; Jacques Verville; Nazim Taskin Purpose Despite the extensive body of research on the relationship between trust and performance in a supply chain environment, the concepts and the relationship between them has not been fully understood. The purpose of this paper is to develop...
Journal Articles
Journal of Enterprise Information Management (2010) 23 (3): 305–325.
Published: 20 April 2010
... coded and analysed using SPSS to analyse the hypotheses. Findings The research proved that the perceived importance of the critical factors was correlated through security, trust, perceived advantage, assurance seals, perceived risk and usability. The results demonstrate that three of the critical...
Journal Articles
Journal of Enterprise Information Management (2009) 22 (5): 523–547.
Published: 25 September 2009
...Emma Nuraihan Mior Ibrahim; Nor Laila Md Noor; Shafie Mehad Purpose The proliferation of the internet as the means for knowledge and information exchange gives rise to new issues of sustaining trust within web‐mediated information environments. However, researchers have not studied trust...
Journal Articles
Journal of Enterprise Information Management (2007) 21 (1): 13–23.
Published: 24 December 2007
...Janice C. Sipior; Burke T. Ward Purpose The purpose of this paper is to provide a research model and hypotheses that explores software users' perceptions of privacy, trust, and US legal protection in using application software with embedded spyware. Design/methodology/approach An experimental...
Journal Articles
Journal of Enterprise Information Management (2007) 20 (2): 222–236.
Published: 20 February 2007
..., as well as the mediation effects of trust and relationship quality. Design/methodology/approach Bank customers in Kota Kinabalu, Malaysia were surveyed using a questionnaire. Bank intercept technique was used in administering the instrument. A total of 220 customers provided the data for the study...
Journal Articles
Journal of Enterprise Information Management (2005) 18 (5): 586–601.
Published: 01 October 2005
... to use an online voting system. The study integrates constructs from technology acceptance, diffusion of innovation, and web trust models. A survey is administered to 208 young voters. The data is analyzed using multiple regression analysis. Findings Results indicate that user perceptions...
Journal Articles
Logistics Information Management (2001) 14 (5-6): 413–421.
Published: 01 December 2001
... project information is replaced by transparency so that all the stakeholders in the procurement process can move from their adversarial/bargaining positions to one that encourages a team problem‐solving approach. © MCB UP Limited 2001 Information systems Purchasing Trust Using the BoQ...
Journal Articles
Logistics Information Management (1994) 7 (2): 18–24.
Published: 01 April 1994
... just what is meant by the term partnering: Float Information technology Motorola Inc Partnering Purchasing Suppliers Treasury management Trust To manage a business is to balance a variety of needs and goals, and this requires multiple objectives[ 1 ]. Drucker might also have...
