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Keywords: United Arab Emirates
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Journal Articles
Journal Articles
Journal of Enterprise Information Management (2013) 26 (5): 553–576.
Published: 14 October 2013
... implementation. The proposed model was then implemented by applying it to a case study of a company in the United Arab Emirates where the ITIL implementation project failed. Findings – The proposed model gives ITIL the flexibility to work for a wide variety of industries and businesses, but it also...
Journal Articles
Journal of Enterprise Information Management (2006) 19 (2): 136–147.
Published: 01 March 2006
.... A hardware interface is designed and then connected via the GSM network to a server at the utility headquarters. The new system is compared with traditional utility systems. Findings A prototype for the proposed systems was implemented. It was tested using a real GSM network in the United Arab Emirates...

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