... coding, axial coding and selective coding. Findings The results showed four main categories including ESM use, work efficiency, emotional maintenance and work performance, as well as 14 sub-categories. This paper also constructs a model of the impact of ESM use on work performance. In addition...

...Ma Liang; Zhang Xin; Ding Xiao Yan; Fei Jianxiang Purpose While prior research provides interesting insights into the effect of social media use in enterprises, there is limited research on how use of different social media platforms affects employee job satisfaction and work efficiency...