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Purpose

This paper, reproduced with permission from the Economic and Social Research Council's Society Now magazine, aims to give the author's viewpoint on the benefits of digital technologies.

Design/methodology/approach

This viewpoint is prepared by an expert researcher, drawing on two recent experiences: reading the Manifesto for a Networked Nation; and attending a technology‐related conference.

Findings

The paper provides a viewpoint on the benefits and complexities of digital technologies.

Originality/value

The author considers how few opportunities are afforded to people without internet access compared to those who are digitally included and considers how valuable the people, the communities and the social structures are that enable the benefits of technologies to be enjoyed by everyone.

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