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Purpose

The purpose of this paper is to demonstrate how personalised technology can be adapted and used as a tool to benefit the quality of life for people with learning disabilities who have multiple and complex needs.

Design/methodology/approach

Hft, a national charity supporting people with learning disabilities and their families, focuses on the introduction of personalised technology at one of its services, Clementi Court, using personal case studies to illustrate the positive impact it has had on their lives.

Findings

By taking a personalised approach in the use of technology, all individuals featured in the case studies were empowered to become more independent, enabling them to make more choices and ultimately take more control over their own lives.

Originality/value

Hft believes in using a creative and resourceful approach to support individuals to make choices about the lives they want.

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